Pain-Management Practice, Illinois
An onshore back office was consuming budget faster than it was recovering revenue. Billing costs were high, throughput inconsistent, and every departure restarted an expensive hiring cycle.
A fully managed remote billing and RCM team under a single contract — recruited, HIPAA-aligned, and workflow-aligned before Day 1. Compliance and replacement sat with us.
79% lower staffing cost on the clinical case-manager role — with output that outperformed the onshore equivalent. Structural, not a one-time cut.
Digital-Health Company
The trade-off every ops lead knows: cut cost or protect quality.
A single managed engagement covering the workflow end to end — one team, one accountability point, one invoice (Complete Crew Coverage™).
56% per-hire savings — from the same managed team.
"Lower cost and better performance — both, from the same team."
— Digital-health client